Application
This unit describes the skills and knowledge required to design and implement procedures, which measure the performance of a website, and compare these procedures to the initial design specifications.
It applies to individuals who may use significant judgement in planning, design, evaluation, technical or leadership and communications functions in frontline technical support roles.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Document and define the performance criteria | 1.1 Review the performance specifications and determine the benchmark criteria 1.2 Validate and document the performance functions 1.3 Select the measurement methodology, and test it on the website 1.4 Validate each performance function separately 1.5 Record and document the metric tools, using the appropriate methodology 1.6 Prepare the performance benchmarks, and seek agreement on the criteria with the client |
2. Validate the performance measures | 2.1 Develop inspection and test plans, in order to validate performance measures throughout the performance cycle 2.2 Test the performance functions, and record the results, according to technical documentation standards 2.3 Compare the results of performance function testing to benchmark 2.4 Redesign functions that do not meet the appropriate performance benchmarks 2.5 Re-implement functions that have been redesigned during performance testing 2.6 Document the benchmarks and obtain sign-off |
3. Obtain sign-off | 3.1 Validate and document, performance standards and benchmarks 3.2 Submit the methodology and function testing document, and results, to the client for approval 3.3 Review client comments and make changes, as appropriate 3.4 Obtain sign-off for the website testing procedure |
Evidence of Performance
Evidence of the ability to:
identify the critical functions to be tested
develop the appropriate metrics for each function, and assign the benchmarked performance standards
test each performance function, and compare against the appropriate benchmarks
validate the performance of the site against technical requirements
document the results, to establish performance benchmarks for subsequent development of the site.
Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.
Evidence of Knowledge
To complete the unit requirements safely and effectively, the individual must:
identify and describe the legislation, regulations, codes of practice, and standards as they relate to web testing, including:
codes of ethics
privacy
copyright
intellectual property
naming
documentation
describe the client business domain, including client organisation structure and business functionality
identify current industry-accepted hardware and software products
outline the desktop applications and operating systems, as required by organisational guidelines
describe queuing systems, workload metrics, and user request classes
describe the key features, and use of, a standard generalised markup language (SGML) and its associated standards
explain standard web-testing procedures and optimisation tools
outline website design methodologies and standard website structures.
Assessment Conditions
Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the website technologies field of work, and include access to:
analysis software
the e-business website
industry standards, and organisational guidelines
site design and technical requirements documentation
site-development software and tools.
Assessors must satisfy NVR/AQTF assessor requirements.
Foundation Skills
This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.
Skill | Performance Criteria | Description |
Reading | 1.1-1.6, 2.1-2.5, 3.1, 3.3 | Evaluates, integrates, and confirms the authenticity of the data and information, to reach an understanding of the contextual and procedural nature of business solutions |
Writing | 1.2, 1.5, 1.6, 2.1, 2.2, 2.6, 3.1-3.3, 3.4 | Develops and documents benchmark standards, performance plans, measurements, and detailed results, and recommendations for client approval Uses the appropriate formats and writing principles, in accordance with technical standards and organisational conventions |
Oral Communication | 1.6, 2.6, 3.2-3.4 | Participates in complex verbal exchanges with clients that require active listening and responses to questions, to elicit relevant and specific information, and to obtain feedback, and consensus |
Numeracy | 1.1-1.6, 2.1-2.6, 3.1 | Measures and evaluates performance, against established baseline numerical values |
Navigate the world of work | 2.2, 2.6 | Takes personal responsibility for following explicit, and implicit, organisational requirements relevant to own work |
Interact with others | 1.6, 3.2, 3.4 | Selects and uses, the appropriate conventions and protocols, when communicating in a range of familiar work contexts |
Get the work done | 1.3, 1.4, 2.1, 2.2, 2.3, 2.4, 2.5, 3.1, 3.2, 3.3 | Uses analytical thinking, systematic decision- making and diagnostic processes, to determine, implement and evaluate, testing and validation processes Understands the purposes, specific functions and the key features of common digital systems, tools and software, and operates them effectively, to perform testing procedures to meet requirements |
Sectors
Web